1.Measuring Foot Length is the most important way to choose right size. Foot Length is not Insole Length. Foot Length is not Outsole Length. Foot Length < Insole Length < Outsole Length 2.New shoes may have the smell of glue,please understand. 3.Photo maybe Bright,but real product maybe a little dark,please understand the difference. 4.We packed the shoes by Foam bag,that may make the shoes a little crumpled,please understand. 5.If you think our quality is not good,please ask help for our Customer Service.