1. We are a kind and honest seller, your total satisfaction is always our best wishes. If you have any problems with our items, please kindly contact us.
2. Buyer Protection
1. A:Is the item in stock?
B: All the items in the store are in stock!
2. A:How to buy different items?
B:Put the items into shopping cart,then you can place your order.
3. A:How to make the payment?
4. A:When will you send my order?
B:We usually send your order out in 2 days.
5. A:Would you please mark gift and low value on my parcel?
B:We always do this.But you buy a lot of item,please leave us a note.
6. A:How to track my parcel?
B:Please track it at Yanwen or Email us.
7. A:When time is ending and I do not get my parcel,What should I do?
B:Send us a message to extend the protection for you.
8. A:When will I get my parcel?
B:You may get it in 35-45 days. For Customers from Brazil,the time is 55 days.
9: A:When I get the parcel,the item is broken.What should I do ?
B: Please contact us before open dispute.We will solve the problem for you.
10. A:How do you pack my parcel? Is it safe?
B:We pack your parcel very well in pp bag, bubble bags or box based on the item.