We will accept returns if dress has a quality problems or wrong delivery time. We hold the right to refuse any unreasonable returns such as: If you provided us with a wrong size, but we do offer free modifications.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Color, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the goods.
*In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the goods.
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange the dress, then a price difference will be charged if the new dress is more expensive.
6. You are required to pay for the shipping fee to return or exchange the item
7. When you return the package to us, please pay attention to the following points.
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